FAQ

Find anything you want to know about our MyLensBall

What is a Lensball?

Lensball is a hardened clear crystal sphere designed specifically for photography purposes. Because of its spherical effect, it shows you a 180° degree view of your surroundings creating a truly unique visual effect.

Do I need special equipment to use a Lensball?

Our Lensball is extremely simple to use, you don't need to invest in a DSLR camera to get great shots. MyLensBall is fully compatible with any Smartphone, so what are you waiting for. 

What makes your Lensball different?

MyLensBall is Ultra high-quality & features handcrafted construction and is perfectly transparent, highly durable. Our Lensball features Pro Grade K9 Crystal: This is the same crystal that is used for camera lenses and microscopes due to its extremely high light transmittance and light-refracting characteristics.

How do you maintain your Lensball

The best way to maintain your Lensball is by keeping it clean & free of dust, fingerprints, we recommend using our custom made microfibre cloths. The use of our Lensball pouch is always a great idea when not in use to keep your Lensball in top top condition.

How long does shipping take? 

We generally ship standard free shipping orders in 48 hours. Standard Australia Post delivery is 3-7 business days for most locations. If you need it in a hurry we offer express post (charges apply) express delivery is approxmatley 1-3 business days for most metro locations.

Do you offer a warranty or guarantee?

We stand our products at MyLensBall, and each handcrafted Lensball is backed by a 1-year warranty for your piece of mind, we offer an extended warranty up to 5 years on checkout.

What forms of payment do you accept?

MyLensBall currently accepts the following types of payment, Visa Mastercard Amex, PayPal & Google Pay

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